IIP Diaries @ Courts

By Mohd Shyaifuddin Bin Suhmi, DCRSM Student

Whenever I tell someone that I’m having my internship at Courts, people will be like “What do you actually do?” “You mean you are selling electronic products for 6 months?”

I will always proudly tell them that I am part of the ‘invisible’ workforce who works behind the scene to support the sales of the company.  Behind every successful brand, a lot of meticulous planning and excellent management is involved.

My name is Shyai, a Year 3 Student from DCRSM/DCXB and I’m currently attached to the Human Resource Department - Learning & Development.

What do I do here? Well, I am involved in trainings, corporate social responsibility events, trainings, award ceremonies and more TRAININGS!

I am responsible for sourcing appropriate workshops, courses, in-house training classes to meet the training needs of the various departments. In addition, I am also assigned to coordinate the training dates, venues and other logistics to ensure that the training programmes can be properly conducted.

As part of my duty, I am required to be present at all the in-house training programmes. As such, I have gained so much knowledge from these courses that I am confident that I can be deployed to any departments within Courts, including on the sales floor.

One of my tasks, taking pictures from the back of the training room.

So some of you will be like ‘Don’t you get bored of it?’ Honestly, I don’t. I’d rather go for trainings and events than get stuck in the office doing loads of paperwork.

Besides training programmes, I also had the opportunity to co-ordinate the annual EXSA award. This award is for staff who has provided excellent service and is a good role model in the organisation.

The winners of EXSA awards 2015

Before this internship, I’ve always thought that interns are not entitled to any incentives and we would probably be at the lowest in the hierarchy. But that is not the case in Courts. Here, the interns are treated just like the others… Well at least for me in this case.

Courts organises events in the office regularly and most of these events come with catered lunch. The best part is that we are always invited to such luncheons. Who wouldn’t want free food? We would all rush for the free food. Don’t lie to me. We all love food. Oh, did I mention that there is a vending machine that is totally free for staff? That’s probably my best friend at work.

My best friend at Courts

During one of the lunch events, the company even brought in a F1 simulator for the staff to try. Everyone was very excited about it. However, I didn’t try that as I do not want to embarrass myself with my bad driving skill.

The F1 simulator at the lunch event.

Besides all the in-house activities, Courts are also actively involved in Corporate Social Responsibility (CSR) events as well. If you don’t know what CSR is, it’s like Service Learning where we do good deeds to people. I attended one of such CSR where we serve food and entertain elderly people for about 2 hours. It was fun and the food there was good. I was even forced to sing in front of them but I didn’t mind as it was for a good cause.

Singer Shyai at a CSR event

So basically that’s it from me so far. I’m only about 50% through this internship programme while writing this and there is so much more for me to learn and experience. For my fellow DCRSM/DCXB friends who will be going for internship soon, don’t worry about your choice of company as the most unexpected choice may lead to a greater and interesting experience.